PRIVACY POLICY
Last updated and
effective date: August 1, 2020
This privacy policy
describes how The Centre, P.C. ( “we”, “us” or “our”) collects, uses, shares,
and protects personal information. It also tells you about the rights and
choices you have with respect to your personal information, and how you can
reach us to get answers to your questions. You can click on the following links
to go directly to the corresponding sections of this privacy policy.
What Our Privacy
Policy Covers
This privacy policy
covers the “personal information” that The Centre, P.C. obtains about you in
various contexts, both online and offline, including when you visit our
website, communicate with us, or participate in any of our programs or events.
When we use the term “personal information” we are referring to information
that identifies, relates to, describes or can be associated with you. Our
websites may include links to third party websites and/or applications. Please
note that we have no control over the privacy practices of websites or
applications that we do not own.
What We Collect
We obtain information
about you from a variety of sources depending on our relationship with you. The
following are examples of the types of personal information that we collect and
how we use that information:
- Account Registration
- When you create an account, we collect your name and
e-mail address. We may also collect your birthday and zip code if you
choose to provide it. You can choose to save certain information in your
account to use for future purchases, such as your shipping addresses and
payment information (“Card On File”). When you add a Card On File to your
account, we collect your payment information details, billing address,
phone number, and zip code. - We use this information to maintain your account,
including offering functionalities such as easy checkout and the ability
to save user preferences and transaction history. - Browsing Activity and Website Usage
- When you visit our websites, we collect certain
information about how you use and navigate our website, such as which
links you click on, which pages or content you view, and other similar
information or statistics. We also collect technical information about
your device, operating systems, and web browser type. - We use this information to understand how you use our
websites to determine which of our products or services are the most
popular, and to improve our websites. We also use this information to
personalize your experience, to save you time when you visit our websites
to customize the marketing and advertising that we show you. - Communications With Us
- When you communicate with us, including contacting us
for support, to provide feedback or comments, to participate in a survey,
or to make a request or other inquiry, we will collect your name and
contact information (such as e-mail address or phone number), as well as
any other information that you choose to provide to us. In some cases, we
record customer service calls for quality assurance. - We use this information to respond to and/or follow-up
on your issues or feedback, and to provide information in response to you
requests and inquiries. - Job Applications
- If you apply for a job posting, we collect information
necessary to process your application or to retain you as an employee.
This may include, among other things, your Social Security number.
Providing this information is required for employment. - We use this information to make decisions about
recruitment and in anticipation of a contract of employment. - Posting in Public Forums
- If you choose to submit or post information in a
public space on our websites, or on our social media pages, such as
creating a public profile, using our Ratings & Reviews feature to
share product reviews, submitting content or leaving a testimonial about
a The Centre, P.C. influencer, we collect the information you
share. - We use this information to understand your opinions
and to provide a forum for discussion, asking questions, posting photos
and reviews, and sharing experiences. - Promotional Communications
- When you sign up to receive promotional communications
from us, such as e-mail communications, mobile messages (including text
and/or push notifications), and postal mailings, we collect your contact
information. We may also collect certain information about how you
interact with the e-mails and promotional messages we send you. - We use this information to communicate with you and
send promotional materials such as trend alerts, promotions, new product
launches, and event invitations. We also use this information to
understand how you interact with our communications with you. - Purchasing
- When you place an order for a product or service (such
as FLASH ) on our website or by phone, we collect your name, shipping
address, payment information, and billing address. When you make a
purchase in one of our stores, we collect your payment information, and
in some cases your phone number and e-mail address. - We use this information to fulfill your orders for
products or services, and to process your payments for such products or
services. We also use this information to provide you receipts and order updates. - Sweepstakes, Contests, and Promotions
- When you participate in a sweepstakes, contest, or
other similar campaign or promotion, we collect your name, contact
information, and in some cases limited demographic information and
content generated by participants. Some campaigns and promotions have a
social networking component where you can choose to submit additional
information such as social media profiles and handles, photographs, and
other content. - We use this information to administer our sweepstakes,
contests, and other similar promotions. In some contexts, we are also
required by law to collect information about those that enter into our
sweepstakes.
In addition to the
personal information we collect from you directly, we may also obtain information
about you from other sources, including third parties, business partners, our
corporate affiliates, social networks, vendors that provide services on our
behalf, or publicly available sources. For example, if you have given The
Centre, P.C. permission to store your credit card information and your credit
card issuer provides an account updater service, we may receive updated credit
card information (including credit card number and expiration date) from the
credit card issuer.
How We Use Your Personal
Information
In addition to the
purposes and uses described above, we use personal information in the following
ways:
- To identify you when you visit our websites or stores.
- To fulfill your requests, such as to provide you with
products and services or to process returns. - To communicate with you about your orders,
subscriptions, and reservations, as well as our products, services, sales,
offers, and promotions. - To conduct research and analytics, including improving
our services and product offerings. - To send marketing and advertising communications.
- To detect security incidents, and to investigate,
prevent, or take action regarding possible malicious, deceptive,
fraudulent, or illegal activity, including attempts to manipulate or
violate our policies, procedures, and terms and conditions. - To comply with legal obligations, to establish or
exercise our rights, and to defend against a legal claim. - To provide and maintain the functionality of our
website, including identifying and repairing errors or problems. - To support core business functions, including to
maintain records related to business process management, loss and fraud
prevention, and to collect amounts owing to us.
Although the sections
above describe our primary purpose in collecting your personal information, in
many situations we have more than one purpose. For example, if you complete an
online purchase, we collect your information to perform our contract with you,
but we also collect your information so that we can quickly and easily respond to
any questions about your order after your transaction is complete.
How We Share Your
Personal Information
In addition to the
specific situations discussed elsewhere in this privacy policy, we disclose
personal information in the following circumstances:
- Corporate affiliates. We may share personal information
with our corporate affiliates, including our parent company and sister
companies. - Service Providers. We share certain personal
information with third parties that perform services to support our core
business functions and internal operations (e.g., fulfilling orders,
delivering packages, complying with your request for the shipment of
products to or the provision of services by a third party intermediary,
sending postal mail and e-mails, analyzing customer data, providing
marketing assistance, administering our Ratings & Reviews, supporting
beacons, processing credit card and debit card payments, investigating
fraudulent activity, conducting customer surveys, and providing customer
service). - Third Party Partners. We may share your personal
information with third parties that we have partnered with to jointly
create and offer a product, service or joint promotion. If you decide to
obtain a product or service that is offered by these third party partners,
the information you provide will be shared with us and them. Their use of
your information is not governed by this privacy policy. - Social Media Platforms and Networks. Some of our
websites have features such as, plugins, widgets, or and other tools made available
by third parties that may result in information being collected or shared
between us and the third party. For example, if you use Facebook’s “Like”
feature, Facebook may register the fact that you “liked” a product and may
post that information on Facebook. Their use of your information is not
governed by this privacy policy. - Public Forums. Some of our websites provide the
opportunity to post content in a public forum. If you decide to submit
information in these public forums, that information will be publicly
available. - Legal Process. We may disclose personal information in
response to subpoenas, warrants, court orders, government inquiries or
investigations, or to comply with relevant laws and regulations. We may
also disclose information to establish, exercise, or protect the rights of
our company, employees, agents, and affiliates; to defend against a legal
claim; to protect the safety and security of our visitors; to detect and
protect against fraud; and to take action regarding possible illegal
activities or violations of our policies. - Business Transfers. We may share personal information
with another company that buys some, or all, of the assets or stock of The
Centre, P.C., and that company may use and disclose personal information
for purposes similar to what is described in this policy. The Centre, P.C.
may also share personal information with prospective purchasers to
evaluate the proposed transaction. - Other Instances. We may ask if you would like us to
share your information with other third parties who are not described
elsewhere in this privacy policy.
How We Protect Your
Personal Information
We realize that
individuals trust us to protect their personal information. We maintain
reasonable and appropriate physical, electronic and procedural safeguards
designed to help protect your personal information. While we attempt to protect
your personal information in our possession, no method of transmission over the
internet, or security system is perfect, and we cannot promise that information
about you will remain secure in all circumstances.
For your convenience,
our include functionality that allows you to remain logged in so that you do
not have to re-enter your password each time you want to access your account.
If you choose to remain logged in, you should be aware that anyone with access
to your device will be able to access and make changes to your account and may
be able to make purchases through your account. For that reason, if you choose
to remain logged in, we strongly recommend that you take appropriate steps
(such as enabling the “Passcode Lock” security feature on your mobile device)
to protect against unauthorized access to and use of your account. Please also
notify us as soon as possible if you suspect any unauthorized use of your
account or password.
Your Choices
You have the following
choices regarding your personal information:
- Accessing Your Personal Information
- If you are a The Centre, P.C. client, you may request
access to your personal information by calling 1-574-968-9100. If
required by law, upon request, we will grant you reasonable access to the
personal information we have about you.
- Updating Information Relating to Your Account
- If you have created an account, you can update your
name, e-mail address, security questions, and other preferences by logging
into your account and clicking on the “My Account” page. You may also
contact us to update your information by calling 1-574-968-9100.
- Deleting of Your Personal Information
- Typically, we retain your personal information for the
period necessary to fulfill the purposes outlined in this privacy policy,
unless a longer retention period is required or permitted by law. You
may, however, request that we delete your personal information by calling
1-574-968-9100. If required by law, we will grant a request to delete
information. Please note that in many situations we must retain all, or a
portion, of your personal information to comply with our legal
obligations, resolve disputes, enforce our agreements, to protect against
fraudulent, deceptive, or illegal activity, or for another one of our
business purposes.
- Receiving Communications From Us
- You may choose to provide us with your e-mail address
for the purpose of allowing us to send you free newsletters, surveys,
offers, and other promotional materials. You can stop receiving
promotional e-mails at any time by clicking on the “unsubscribe” link at
the bottom of any promotional e-mail that you receive.
- Removing Content From The Centre, P.C. Public Forums
- You can request that we remove content or information
that you have posted on a public page on some of our websites (such as
part of a Ratings & Review) by e-mailing details to Customer Service
at info@thecentrepcshop.com Please note that while we will endeavor to
honor your request, our removal of your content or information does not
ensure complete or comprehensive removal of that information from our
website. For example, historical copies, or “caches,” may remain.
Transmission of
Information to Other Countries
The Centre, P.C. is
located in the United States and our service providers may be located in the
United States or other countries. As a result, your personal information may be
processed in a foreign country where privacy laws may be less stringent than
the laws in your country. By submitting your personal information to us you
agree to the transfer, storage and processing of your personal information in a
country other than your country of residence including, but not necessarily
limited to, the United States.
Communicating With Us
If you have any
questions about our privacy or security practices, you can contact The Centre,
P.C.’s General Counsel by mail, telephone, or e-mail:
The Centre, P.C.
Legal Department, Privacy
611 E. Douglas Road Ste 108 Mishawaka, IN 46545
1-574-968-9100info@thecentrepcshop.com
If we need, or are
required, to contact you concerning any event that involves your personal
information we may do so by e-mail, telephone, or mail.
Changes To This Policy
We have the rights to
revise this privacy policy from time to time. We will notify you of changes by
posting the effective date of the latest version at the top of this privacy
policy.
INFORMATION FOR
CALIFORNIA RESIDENTS
California Information
Collection and Sharing Disclosure. California law indicates that organizations
should disclose whether certain categories of personal information are
collected, “sold,” or disclosed for an organization’s “business purpose” (as
those terms are defined under California law). You can find a list of the
categories of personal information that we collect and share here. Please note
that because this list is comprehensive it may refer to types of information
that we collect and share about people other than yourself. In addition, if you
would like more information concerning the categories of personal information
(if any) we share with third parties or affiliates for their direct marketing
purposes, please submit a written request to us using the information in the
“Communicating With Us” section above.
How to Submit a
Request. If you are a The Centre, P.C. client and would like to request access
to or deletion of your personal information, please call 1-574-968-9100. Your right
to access or delete your personal information is subject to applicable legal
restrictions. We do not discriminate against California residents who exercise
any of their rights described in this privacy policy.
